In the knowledge economy, workers at all levels must work with increased autonomy – to manage both information and increased customer expectations. Highly developed social skills are now on par with, and perhaps exceed academic excellence as the primary success factor in the workplace.
Who should own conduct risk? Compliance, HR or the Board? The answer lies in the checks and balances enshrined in the US Constitution.
Believe it or not, there are many lessons banking can learn from health and safety in offshore. Discover the secrets of successfully implementing conduct risk management.
Investing in learning and development (L&D) programmes is one of the best things a business can do in times of slow growth. Here’s why.
Harvard psychologist, Amy Cuddy was made famous by her TED talk on ‘power poses’. ‘Presence’ takes this a step further: read our review to find out more.