In your relationship with other people, do you take into consideration how they may feel about what you do and say to them? Can you read people well and approach them in ways that generate the best outcome for them? Do you make sure that everybody agrees and is happy with your decisions? Effective leaders need the right amount of Interpersonal Sensitivity. Too much, and they’ll compromise the team’s objectives; too little, and they’ll demotivate their followers.
We’ve observed and advised dozens of pitch and review meeting rehearsals and far too many focus exclusively on data and rational evidence. Of course these are vital: but also necessary is an understanding of psychology and decision making on the other side of the table. This component becomes more important as the number of strategies proliferates and competition intensifies.
Super-rational asset managers can achieve greater success in client meetings by having a deeper understanding of important cognitive biases. In this second article Russell Ross-Smith explains how some difficult situations can be navigated by studying some of the glitches in the software of human reasoning.
In this three part series Templar consultant Russell Ross-Smith will be taking a look at cognitive biases and in particular how asset managers might recognise their power in client meetings. Each article will examine a section of biases, ranging from the well-known to the esoteric.
This week, Templar consultants Carolina Perez Sanz and Paul Minx explore the idea that women need to select themselves for leadership if they want to materialise the intrinsic values that make them effective leaders.