As viewers, we aren’t interested in the cult of personality that surrounds reporters. Or at least, we shouldn’t be. The news shouldn’t be about them. News should be exactly that, in its purest form. The same goes in business.
Successful sales people and negotiators are well aware of the seesaw effect; therefore, they adjust their and their counterparty’s status continuously. Because they move back and forth from a leading to a following position, they allow the other party to take the lead at certain times. This way, they achieve their objectives and keep the relationship healthy.
Our latest Business Brain event in London brought together senior female executives in a roundtable discussion about the promotion of female leaders. Drawing on their expertise in the fields of financial services, public sector, law and luxury fashion, the event explored topics such as unconscious bias, organisational change and the path to senior leadership.
In the knowledge economy, workers at all levels must work with increased autonomy – to manage both information and increased customer expectations. Highly developed social skills are now on par with, and perhaps exceed academic excellence as the primary success factor in the workplace.
Mastering the art of effective listening can help foster great coalitions, develop stronger business relationships, boost sales, deliver outstanding projects and who knows, even help you get that long awaited promotion.