Change is inevitable, and it can damage your client relationships if you’re not prepared for it. Find out how to stay on the front foot.
Do you have conversations or monologues? Here’s why smart people are bad communicators according to communication expert and TedX speaker Celeste Headlee.
Difficult conversations are unavoidable: the key is not to think of them as difficult. We offer 7 essential steps to turn difficult into productive.
Occasionally, you’ll watch someone give a speech or network in a crowded room and you’ll be awed by their calm, easy approach. How do they do it? How can I emulate them? You Said What?! answers these questions.
Listening skills involve more than shutting up: you have to put your own story aside and learn to coax more from your speaker if you’re to truly improve.