Value sometimes means saying ‘no’, and this can go a long way in building long-standing relationships. This serves as a great reminder about not being afraid to lose business in the short-term to win in the long-term.
Is your smartphone within reach while you’re working to solve a difficult problem? Do you keep it on the table when you’re meeting clients? Combining her research into leadership with studies about smartphone use in the workplace, Templar consultant Carolina Perez Sanz, shows how we lose the ability to focus, suffer a decline in cognitive performance and most importantly, become untrustworthy to colleagues and clients.