by T3mpl4r4dv150r5 | Nov 2, 2016 | Negotiation
Personality is critical to sales. The common theory goes that extroverts are good at sales (even if it’s not really that simple), while Susan Cain has spoken and written at length about the power of introverts in business. The problem with this discussion, however is...
by T3mpl4r4dv150r5 | Oct 26, 2016 | Negotiation
‘We are moving toward a global economy. One way of approaching that is to pull the covers over your head. Another is to say: It may be more complicated – but that’s the world I am going to live in, I might as well be good at it.’ – Phil...
by T3mpl4r4dv150r5 | Oct 19, 2016 | Executive presence, Negotiation
You might think you’re a great communicator. You’re quick with the quips, you empathise with experience and you’re at the ready with advice. But here’s the kicker: to be a great communicator you actually have to keep your mouth shut and your mind open. This was the...
by T3mpl4r4dv150r5 | Sep 7, 2016 | Learning and development, Negotiation
Almost 60 percent of banks’ profits come from origination, sales, distribution and other customer-facing activities. This generates a 22 percent return on equity (ROE), in comparison to the six percent ROE gained from the provision of balance sheet and fulfillment. It...
by T3mpl4r4dv150r5 | Jul 14, 2016 | Negotiation
In science fiction, first contact with an alien species is scary. It’s the same thing with first contact with new buyers: the cold call often gets the cold shoulder and that carefully-crafted email ends up in the spam-me-later folder. So how do you turn ‘Alien’ into...