by T3mpl4r4dv150r5 | Jan 3, 2020 | Templar
What do Walt Disney, Elvis Presley and the American children’s author Dr. Seuss all have in common? Apart from being hugely successful, they have all failed at some point. Walt Disney was fired because he was told he ‘lacked creativity’, while Dr. Seuss’ book was...
by T3mpl4r4dv150r5 | Oct 19, 2016 | Executive presence, Negotiation
You might think you’re a great communicator. You’re quick with the quips, you empathise with experience and you’re at the ready with advice. But here’s the kicker: to be a great communicator you actually have to keep your mouth shut and your mind open. This was the...
by T3mpl4r4dv150r5 | Sep 7, 2016 | Learning and development, Negotiation
Almost 60 percent of banks’ profits come from origination, sales, distribution and other customer-facing activities. This generates a 22 percent return on equity (ROE), in comparison to the six percent ROE gained from the provision of balance sheet and fulfillment. It...
by T3mpl4r4dv150r5 | Apr 14, 2016 | Learning and development, Negotiation
Many of the skills needed to manage difficult conversations and behaviour are often referred to, in a rather derogatory tone, as ‘soft’. But there’s nothing soft about dealing with an emotional or confrontational employee who may appear to be trying...