by T3mpl4r4dv150r5 | Apr 14, 2016 | Learning and development, Negotiation
Many of the skills needed to manage difficult conversations and behaviour are often referred to, in a rather derogatory tone, as ‘soft’. But there’s nothing soft about dealing with an emotional or confrontational employee who may appear to be trying...
by T3mpl4r4dv150r5 | Dec 10, 2015 | Executive presence, Negotiation
Annoying. Scratchy. Disinterested. Sexist. Innovative. Unprofessional. Vocal fry is all over the opinion pages lately, despite being a far-from-new phenomenon. This ‘popping’, drawn out style of speech was first recorded in British men in the 1960s, who – it’s thought...
by T3mpl4r4dv150r5 | Sep 23, 2015 | Negotiation
Whether you’re flying four hundred thousand miles to stop the proliferation of nuclear weapons or trying to cut a better deal, the principles of negotiation are the same – meticulous research and preparation, patience, grit and a bit of neuroscience. Successful...