by T3mpl4r4dv150r5 | Feb 8, 2017 | Templar
Change is the law of life. And those who look only to the past or present are certain to miss the future – John F. Kennedy Change is inevitable, and it can damage your relationship with your clients if you’re not prepared for it. But when managed effectively,...
by T3mpl4r4dv150r5 | Sep 21, 2016 | Learning and development, Negotiation
Recently we showed you how cross-selling can strengthen your relationships while helping you earn more from clients. But while cross-selling is effective, it’s just one way to leverage your long-term relationships. There are other ways. Getting more from clients...
by T3mpl4r4dv150r5 | Aug 24, 2016 | Learning and development, Templar
Speaking at the City Week 2016 Conference, Andrew Bailey, then CEO of the PRA and now CEO of the FCA, said: I want to start with what I intend as an unambiguous statement, namely that the culture of firms and the people that make them up – and of course...