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INSIGHTS

How to have a difficult conversation

How to have a difficult conversation

by T3mpl4r4dv150r5 | Apr 14, 2016 | Learning and development, Negotiation

Many of the skills needed to manage difficult conversations and behaviour are often referred to, in a rather derogatory tone, as ‘soft’. But there’s nothing soft about dealing with an emotional or confrontational employee who may appear to be trying...
Women in leadership in their own words

Women in leadership in their own words

by T3mpl4r4dv150r5 | Mar 8, 2016 | Executive presence, Learning and development, Women's development

One of the first US delegates to the United Nations, the first chair of the UN Commission on Human Rights, a strong advocate for women’s rights and civil rights and declared ‘the world’s most admired woman’ by the New York Times,...
The art of evangelism: how to enchant your audience

The art of evangelism: how to enchant your audience

by T3mpl4r4dv150r5 | Feb 10, 2016 | Executive presence, Learning and development, Presentation skills

  ‘Evangelism’ is not just any old business buzzword. In the age of social media it’s the key to persuasive communication. It’s at the heart of communications if you want to enchant your audience. Guy Kawasaki champions evangelism in his recent article for...
Listen up! How to sharpen your listening skills

Listen up! How to sharpen your listening skills

by T3mpl4r4dv150r5 | Jan 12, 2016 | Executive presence, Learning and development

‘Listening is at the front end of decision-making,’ says Bernard Ferrari, alumnus of McKinsey. It’s also ‘one of the most underrated and unappreciated leadership skills,’ according to Randy Conley. It doesn’t matter how good your...
How to make client relationships better

How to make client relationships better

by T3mpl4r4dv150r5 | Jan 4, 2016 | Learning and development

This post isn’t about winning a pitch or clinching a deal: it’s about building successful, long-term relationships with clients. How? The clue is in the title: make client relationships better. We’ve studied the behaviours and tactics of some of...
Improving communications and redefining culture at a London charity

Improving communications and redefining culture at a London charity

by T3mpl4r4dv150r5 | Nov 11, 2015 | Executive presence, Learning and development, Negotiation

Since 1991, Tower Hamlets Education Business Partnership (THEBP) have been filling the gap between school, college and the world of work in the Tower Hamlets area. The charity supports the education, training and development of young people by linking businesses and...
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