by T3mpl4r4dv150r5 | Jul 7, 2016 | Executive presence, Presentation skills
As a professional, you’re well aware that first impressions matter. How someone perceives you will affect the likelihood that he or she will trust and do business with you. You’re also aware of the easy ways to make a good first impression: have a firm handshake, look...
by T3mpl4r4dv150r5 | Apr 14, 2016 | Learning and development, Negotiation
Many of the skills needed to manage difficult conversations and behaviour are often referred to, in a rather derogatory tone, as ‘soft’. But there’s nothing soft about dealing with an emotional or confrontational employee who may appear to be trying...
by T3mpl4r4dv150r5 | Jan 4, 2016 | Learning and development
This post isn’t about winning a pitch or clinching a deal: it’s about building successful, long-term relationships with clients. How? The clue is in the title: make client relationships better. We’ve studied the behaviours and tactics of some of...