by T3mpl4r4dv150r5 | Sep 7, 2016 | Learning and development, Negotiation
Almost 60 percent of banks’ profits come from origination, sales, distribution and other customer-facing activities. This generates a 22 percent return on equity (ROE), in comparison to the six percent ROE gained from the provision of balance sheet and fulfillment. It...
by T3mpl4r4dv150r5 | Jul 14, 2016 | Negotiation
In science fiction, first contact with an alien species is scary. It’s the same thing with first contact with new buyers: the cold call often gets the cold shoulder and that carefully-crafted email ends up in the spam-me-later folder. So how do you turn ‘Alien’ into...
by T3mpl4r4dv150r5 | Jul 7, 2016 | Executive presence, Presentation skills
As a professional, you’re well aware that first impressions matter. How someone perceives you will affect the likelihood that he or she will trust and do business with you. You’re also aware of the easy ways to make a good first impression: have a firm handshake, look...
by T3mpl4r4dv150r5 | Apr 28, 2016 | Presentation skills
Whether you’re pitching to a client or presenting at a board meeting, you have to engage your audience or else risk a costly ‘failure to communicate’. But why does engagement matter so much? Well, your intention in these meetings is to share your...
by T3mpl4r4dv150r5 | Apr 20, 2016 | Learning and development, Presentation skills, Women's development
Good communication and collaboration are essential pillars of success in the professional world (and often the personal too). Employers recognise this: researchers at Queens University of Charlotte found that up to 75 percent of employers rate teamwork and...