by T3mpl4r4dv150r5 | Oct 19, 2016 | Executive presence, Negotiation
You might think you’re a great communicator. You’re quick with the quips, you empathise with experience and you’re at the ready with advice. But here’s the kicker: to be a great communicator you actually have to keep your mouth shut and your mind open. This was the...
by T3mpl4r4dv150r5 | Sep 7, 2016 | Learning and development, Negotiation
Almost 60 percent of banks’ profits come from origination, sales, distribution and other customer-facing activities. This generates a 22 percent return on equity (ROE), in comparison to the six percent ROE gained from the provision of balance sheet and fulfillment. It...
by T3mpl4r4dv150r5 | Jul 14, 2016 | Negotiation
In science fiction, first contact with an alien species is scary. It’s the same thing with first contact with new buyers: the cold call often gets the cold shoulder and that carefully-crafted email ends up in the spam-me-later folder. So how do you turn ‘Alien’ into...
by T3mpl4r4dv150r5 | Jul 7, 2016 | Executive presence, Presentation skills
As a professional, you’re well aware that first impressions matter. How someone perceives you will affect the likelihood that he or she will trust and do business with you. You’re also aware of the easy ways to make a good first impression: have a firm handshake, look...
by T3mpl4r4dv150r5 | Apr 28, 2016 | Presentation skills
Whether you’re pitching to a client or presenting at a board meeting, you have to engage your audience or else risk a costly ‘failure to communicate’. But why does engagement matter so much? Well, your intention in these meetings is to share your...